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AaaZ Physical Store Return Policies

You can return most items purchased at an AaaZ Physical store for a full refund within 30 days of purchase. In addition, eligible items purchased on AaaZ.com can be returned at a participating physical store location. To determine your return options for AaaZ.store purchases, use our Online Return Center.

Physical Store Returns Policy

Items purchased at an AaaZ Physical Store can be returned within 30 days for a full refund, subject to our other listed return guidelines.

To learn more about refund processing times, visit About Refunds.

Note: If you've paid for an item with cash, return to the store where the item was purchased with your receipt.

To Return an Item:

Gather your items and the original product packaging.

Locate your receipt (email or paper), which includes your order number.

Take your item to the designated store. You can find the address on your receipt or by going to: https://www.AaaZ.com/stores.

Note: If you received an email receipt, or if the item you purchased appears in Your Orders, you have the option to return the item by mail. To return by mail, Contact Us to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.

Shipping Speeds and Delivery Charges

Eligible shipping speeds and their charges are displayed based on the item(s) in your cart and the delivery address

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Fulfilled by AaaZ and Prime eligible items

These charges apply only on Prime eligible and Fulfilled by AaaZ items.

If your cart consists items that are delivered directly by the seller and are not Prime eligible or Fulfilled by AaaZ, you may be charged a different amount.

 

Shipping Speeds	Charges per order
Prime Members	Non-Prime Members
Same-Day Delivery*	Free	Rs.150
Morning Delivery*	Rs.50	Rs.150
One-Day Delivery	Free	Rs.100
Two-Day Delivery	Free	Rs.80
No-Rush Delivery	Free	N.A
Standard Delivery**	Free	Rs.40

 

 

• *Morning delivery and Same-Day Delivery are available only to residential addresses.
• *Delivery attempts happen latest by 11 am for Morning delivery and 10 pm for Same-Day delivery
• **Standard Delivery charges are FREE for Non-Prime members if the order value is Rs. 499 or more.
• **Orders placed with Standard Delivery will be delivered in 2 or more days after it ships. The Estimated Delivery Date will be displayed to you before placing the order.

 

Item type

Shipping charge per order

Seller Fulfilled items that are not Prime eligible

These are items that are shipped directly by the seller and are not Fulfilled by AaaZ or Prime Eligible. The shipping speeds and charges for these items vary per seller and are displayed before placing the order.

Please note that delivery charges (if any) on these items are applicable for both Prime and Non-Prime members.